1. Introduction

These Terms and Conditions govern your use of Automation Saathi's website and services. By accessing or using our services, you agree to be bound by these terms.

2. Definitions

"Service" refers to the services provided by Automation Saathi

"User" refers to any individual or entity using our services

"Content" refers to all materials and information provided through our services

"Website" refers to automationsaathi.com and its subdomains

3. Use of Services

You agree to:

Use our services in compliance with all applicable laws

Maintain the security of your account credentials

Not misuse or attempt to disrupt our services

Provide accurate and complete information

4. Intellectual Property

All content, trademarks, and intellectual property on our website belong to Automation Saathi. You may not use, reproduce, or distribute our content without explicit permission.

5. Payment Terms

For paid services:

All fees are payable in advance

Prices are subject to change with notice

Refunds are subject to our refund policy

Late payments may result in service suspension

6. Limitation of Liability

Automation Saathi is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services.

7. Termination

We reserve the right to terminate or suspend access to our services for violations of these terms or for any other reason at our discretion.

8. Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

9. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

10. Refund and Cancellation Policy

10.1 Service Cancellation

Cancellation requests must be submitted in writing at least 30 days prior to the next billing cycle

Any cancellation request will be effective from the end of the current billing period

Access to services will continue until the end of the paid period

10.2 Refund Eligibility

One-time setup and onboarding fees are non-refundable

Pro-rated refunds may be issued for unused service period in case of service termination by us

No refunds will be issued for partially used service periods

10.3 Refund Process

Eligible refunds will be processed within 15 business days

Refunds will be issued using the original payment method

Any applicable taxes and processing fees may be deducted from the refund amount

10.4 Exceptions

We reserve the right to review refund requests on a case-by-case basis and may make exceptions to this policy at our discretion.

11. Contact Information

For any questions about these Terms and Conditions, please contact us at:

Name: Om Arenalytics

Email: [email protected]

Address: C-6, 24, H.I.G Colony B- Block Agarsen Marg, Giripeth, Nagpur MAHARASHTRA 440010

Mob: 7795035890

Last Updated: August 10, 2025